How do I repair a flooded basement

The basement is under water - this is how you react correctly

Cause of damage decides on correct action

Of course, if possible, the water should be pumped out of the cellar as soon as possible. But when it comes to insurance damage, it is just as important to document the damage.

Photos are the best way to prove the real height of the water level in the basement. You should put a folding rule in the water and take a picture of it. So you can prove the water level exactly. Only then should the water be pumped out of the cellar.

Flood or heavy rain

If the basement is flooded because of a flood or a summer storm with heavy rain, all you have to do is consider whether you have taken out insurance against natural hazards.

If you do not have such additional insurance, you do not need to take the documentation of the damage very carefully, but should start pumping out the water immediately.

Fire brigade extinguishes this damage too

Depending on how much water there is in the basement, it can make sense to instruct the fire brigade to empty it. Where there is a voluntary fire brigade in small communities, you can be very lucky with the price of this campaign and, in the best case, get away with a delivery of drinks.

But you shouldn't necessarily call the fire department on the emergency number. After all, in most cases, if the basement is under water, it is not a life-threatening situation.

What to do if the basement is under water

  • Turn off the water at the main tap if it is flooded with tap water
  • Turn off the electricity
  • Document the damage
  • Pump out the water
  • Report the damage to the insurance company
  • Possibly have pipes repaired by a plumber
  • Dry the rooms in the basement - possibly borrow an electric drying device
  • Refurbish walls
If, on closer inspection, the damage is rather minor, you shouldn't go to the insurance company straight away. This often counts the individual cases of damage and not their amount.

So if you have cheap and good insurance, you certainly don't want to be canceled after the third mini damage for, for example, 50 euros. It is often difficult to find a new insurance company.